Payment and Delivery

Manufacturing and Delivery

  • Indoor Blinds 11-15 working days (excluding Shutters, Vertisheers and Vision).
  • Outdoor Blinds, Vision Blinds and Vertisheers 21-25 working days
  • Plantation Shutters 8-10 weeks

Payment

We accept the following payment options:

Visa, Mastercard, Paypal

Security

We treat the security of your information very seriously. For this reason we have chosen to use NAB Transact to process all our payments.

Upon arrival at the payment page of the shopping cart you will be given the option to pay with NAB's secure Visa and Mastercard processing facilities.

NAB logo

General Questions

How will my order be shipped?
All orders are delivered by road freight. We will send you an online tracking code for internet tracking.

Can I arrange a specific date for items to be delivered?
At present it is not possible to have an order delivered by a specific date or to postpone the delivery. We would therefore recommend that you check the availability of a product and estimated delivery times to ensure that it will be convenient for you.

In order to help our customers we do allow items to be despatched to a different address. The most popular option is to have items despatched to your workplace, which will allow a colleague to sign for the item in your place if you are unavailable so there will be no need to organise redelivery.

We have also found that despite the fact that we have a very high success rate in terms of delivery, the small number of problems that we do have tends to be to residential addresses rather than business addresses. We would therefore always recommend where possible that customers have items despatched to their work address to ensure delivery.